Last updated: [Insert Date]

Welcome to Bicycle Promotion Shop! These Terms and Conditions outline the rules and regulations for using our website (bikesportsshop.com) and purchasing our cycling products.

By accessing this website and making a purchase, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

1. Our Customers

Bicycle Promotion Shop serves cycling enthusiasts and families looking for quality bicycles and accessories including:

  • Children’s bikes (boys and girls)
  • BMX bikes and balance bikes
  • Bicycle baskets and trailers
  • Bike lights and safety accessories
  • Alternator parts and chain protection components

Our products are designed for customers who value durable, practical cycling solutions with straightforward functionality.

2. Website Use

2.1 User Obligations

By using our website, you agree to:

  • Provide accurate account and order information
  • Not use our site for any unlawful purpose
  • Not attempt to gain unauthorized access to our systems
  • Be responsible for maintaining the confidentiality of your account credentials

2.2 Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is the property of Bicycle Promotion Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, specifications, and pricing. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that differs significantly from its description, please contact us immediately.

3.2 Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place your order, we will notify you and either cancel that item from your order or discuss alternative options.

4. Ordering and Payment

4.1 Order Process

When you place an order:

  • You will receive an order confirmation email
  • We process orders within 1-2 business days (excluding weekends and holidays)
  • You’ll receive tracking information once your order ships

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment card details on our servers.

4.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices due to supplier changes or errors, though we will honor the price at the time of order confirmation.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: £12.95 via DHL or FedEx – 10-15 business days after dispatch
  • Free Shipping: Available on orders over £50 via EMS – 15-25 business days after dispatch

Delivery times may vary for international destinations (excluding Asia and some remote areas).

5.2 Delivery Issues

If your order hasn’t arrived within the estimated timeframe:

  • First check your tracking information
  • Contact the shipping carrier directly
  • If unresolved, contact us at [email protected]

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for most items, provided:

  • Items are unused and in original packaging with all tags
  • Proof of purchase is provided
  • A return request is made within the 15-day window

6.2 Non-Returnable Items

For safety and hygiene reasons, these items cannot be returned unless faulty:

  • Bike Lights (electrical components)
  • Chain Guards & Protectors (once installed)
  • Personalized or custom-ordered items

6.3 Return Process

To initiate a return:

  1. Email [email protected] with your order number and reason
  2. Wait for our return authorization (within 2 business days)
  3. Package items securely in original packaging
  4. Ship to: Bicycle Promotion Shop, 31 Duke St, Brighton & Hove, GB CH3S 2UJ

6.4 Refunds

Once we receive your return:

  • Inspection completed within 5 business days
  • Refund processed to original payment method within 10 business days
  • Original shipping costs are non-refundable

7. Liability

7.1 Product Use

Bicycle Promotion Shop is not liable for:

  • Incorrect assembly or improper use of products
  • Accidents or injuries resulting from product use
  • Wear and tear from normal use

All bicycles and accessories should be properly assembled and maintained according to manufacturer guidelines.

7.2 Website Operation

We strive to keep our website available 24/7 but are not liable for temporary unavailability due to technical issues beyond our control.

8. Privacy

Your privacy is important to us. Please see our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

11. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Address: Bicycle Promotion Shop, 31 Duke St, Brighton & Hove, GB CH3S 2UJ

Thank you for choosing Bicycle Promotion Shop – we’re passionate about helping you enjoy the ride!